We are engaged in active discussions with Ascension Health Florida regarding our network relationship. Our top priority is to reach an agreement that is affordable for consumers and employers while ensuring continued, uninterrupted network access to the health system.

Our top priority is to renew our relationship and ensure continued, uninterrupted network access to Ascension Health Florida.

If we are unable to reach an agreement, Ascension Health Florida’s hospitals, facilities and its physicians will be out of network for the following plans, effective May 1, 2025:

• Medicare Advantage plans, including Dual Special Needs Plan (DSNP) and Group Retiree
• Employer-sponsored commercial plans
• UnitedHealthcare Community Plan (Medicaid)

For now, nothing changes. UnitedHealthcare members continue to have network access to Ascension Health Florida’s providers through April 30, 2025.

In the event we are unable to reach an agreement, the following plans would be out of network with Ascension Health Florida beginning May 1, 2025:

• Medicare Advantage plans, including Dual Special Needs Plan (DSNP) and Group Retiree
• Employer-sponsored commercial plans
• UnitedHealthcare Community Plan (Medicaid)

The following hospitals would be out of network if we are unable to reach an agreement:

Yes. Our goal is to reach an agreement that is affordable for the people and employers we serve while avoiding any disruption to our members. We are committed to continued good-faith negotiation and utilizing the remaining time on our contract to engage in productive discussions with Ascension Health Florida in an effort to reach a long-term agreement.

We hope they share our commitment toward reaching an agreement that’s affordable for Floridians. 

In the event we do not reach an agreement, people enrolled in our Group Retiree Medicare Advantage PPO plans may still receive care from an Ascension Health Florida hospital or physician as an out-of-network provider, if they are a Medicare-approved provider that accepts the plan. Your share of the cost will be the same as if they were part of the network for some or all services.

UnitedHealthcare Group Retiree Medicare Advantage members are encouraged to speak with their physician to confirm they’ll continue to see them, regardless of their network status. 

For additional information about our Group Retiree plan as well as information on how to find a provider in their area, UnitedHealthcare members should go to retiree.uhc.com.

You and your family will continue to have access to thousands of physicians and several hospitals throughout the areas impacted, should Ascension Health Florida leave our network. Hospitals remaining in our network include but are not limited to:

If you need assistance finding an alternative provider in your area, please call the number on your health plan ID card. You can also use the provider directory at myuhc.com to search for alternative hospitals and doctors.

If you or someone in your family is in the middle of treatment with a provider at the time they go out of network, you may qualify for continuity of care. Continuity of care provides continued in-network benefits for a specified period of time after a provider leaves our network. A few examples of patients who may qualify include but are not limited to:

• Women who are pregnant;
• Patients with newly diagnosed or relapsed cancer, or those currently in active cancer treatment. 

Members who have questions about continuity of care and whether they may be eligible should call the number on their health plan ID card.

UnitedHealthcare members should always go to the nearest hospital in the event of an emergency. Their services will be covered at the in-network benefit level, regardless of whether the hospital participates in UnitedHealthcare’s network.