UnitedHealthcare and Bradley Medical Center reach multi-year agreement that restores network access for Medicare Advantage members beginning May 1

Yes. It remains our goal to reach a long-term contract for people enrolled in our employer-sponsored commercial and individual plans that is affordable. We will remain at the negotiating table as long as it takes to renew our network relationship for our commercial and individual plan members. We hope Bradley Medical Center shares our commitment and urgency to reach an agreement Tennessee families can afford.

UnitedHealthcare and Bradley Medical Center have reached a multi-year agreement that will restore network access to Bradley’s hospital and physicians for people enrolled in our Medicare Advantage plans, including Group Retiree, beginning May 1, 2026.

Bradley Medical Center remains out of network for the following benefit plans, as of Aug. 1, 2025:

• UnitedHealthcare employer-sponsored commercial plans
• Individual Family Plans (IFP)

We know the care Bradley Medical Center provides to our members is not only important but also personal to our members. We also understand how disruptive it can be for our members and their families when a hospital or physician no longer participates in our network. We are fortunate to have a broad network of hospitals and physicians throughout Tennessee that are readily able to provide high-quality care that meets the needs of our members.

Our members can choose from thousands of physicians and specialists as well as numerous hospitals throughout the state, including but not limited to the following:

• Erlanger East Campus
• Erlanger North
• BEH Erlanger
• Cleveland Medical Associates
• Erlanger Health
• Summit Medical Group

UnitedHealthcare members who need assistance finding alternative in-network hospitals or physicians in their area should call the number on their health plan ID card. Members can also use the provider directory on our member website to search for alternative hospitals and doctors.

Continuity of care provides continued in-network benefits for a specified period of time after a hospital or physician leaves our network. A few examples of patients who may qualify include:

• Women who are pregnant
• Patients with newly diagnosed or relapsed cancer, or those currently in active cancer treatment

Members who have questions about continuity of care, whether they might be eligible or need assistance applying should call the number on their health plan ID card.

UnitedHealthcare members should always go to the nearest hospital in the event of an emergency. Their services will be covered at the in-network benefit level, regardless of whether the hospital participates in UnitedHealthcare’s network.