Getting Started Toolkit: Before the plan begins
Use these resources to help employees make the most of their health plan — even before their coverage begins.
How a health plan works
Health plans can be complicated, so knowing how they work can help your employees get the most out of their benefits. Share these videos with your employees for a closer look at how copays, deductibles, pharmacy benefits and more work together throughout the plan year. Simply copy and paste the links into an email or other employee communication.
What do to before the health plan begins
On the UnitedHealthcare app, there’s a list of things employees can do at their own pace as they transition into their new plan, which may include:
- Search and select a network primary care provider (PCP)
- Start Transition of Care for ongoing treatment, if eligible
- Access on-demand, virtual assistance through the chat feature
- Set up notifications and communication preferences
- Save health plan details to their digital wallet
Set your employees up for success with this handy checklist that outlines steps they can take before their coverage starts.
Tips for finding a doctor
Use these resources to help guide employees in finding a primary care provider (PCP).
Additional employee education
Help employees get answers to their questions about health care, health plans and common health care terms.
Other online resources for you
A–Z directory
Search by program name or topic to find helpful information, materials and resources to help support your employee communication needs.
Questions? We're here to help.
- If you are an employer: Call your consultant, broker or UnitedHealthcare sales representative.
- If you are a broker or consultant: Call your UnitedHealthcare sales representative.