UChicago Medicine Advent Health

Important information regarding our relationship with UChicago Medicine AdventHealth for people enrolled in our Medicare Advantage plans in Illinois

UnitedHealthcare and UChicago Medicine AdventHealth (UCM AdventHealth) have made the mutual decision to end our Medicare Advantage network relationship.

This means that UCM AdventHealth’s providers and the following hospitals will be out of network for people enrolled in Individual Medicare Advantage plans and Group Retiree plans, effective January 1, 2027:

  • UChicago Medicine AdventHealth Bolingbrook
  • UChicago Medicine AdventHealth GlenOaks
  • UChicago Medicine AdventHealth Hinsdale
  • UChicago Medicine AdventHealth La Grange 

UChicago Medicine hospitals and providers will continue to remain out of network for people enrolled in Individual Medicare Advantage plans and Group Retiree plans.

People enrolled in employer-sponsored and individual commercial plans are not impacted and can continue accessing care at UCM AdventHealth on and after Jan. 1, 2027.

Continued access to care

Our priority is to provide our members with access to the care they need through a robust network of providers.

UnitedHealthcare has one of the largest Medicare Advantage provider networks in the country.

While individual provider relationships may change from time to time, the members we are privileged to serve will continue to have ample access to in-network care from a broad network of hospitals and physicians throughout the Chicago area.

For support finding in-network physicians and hospitals, members can call the customer care number on their health plan ID card or visit their plan’s website: 

People enrolled in our Medicare Advantage PPO plans may receive care from an out-of-network provider, if the provider is a Medicare participating provider which accepts the plan.

If people have a Group Retiree PPO plan, their share of the cost is typically the same as if the provider was part of the network.

Members are encouraged to speak with the provider to confirm they will provide care, regardless of their network status.

UnitedHealthcare members enrolled in Medicare Advantage plans who are in active or ongoing treatment for a serious or complex condition with UCM AdventHealth are eligible to continue care throughout the course of their treatment at in-network costs.

Continuity of care allows people in the middle of treatment at the time a provider leaves our network to continue accessing care with their provider for a period of time.

Some examples of people who qualify and are eligible for continuity of care include but are not limited to:

  • People in active treatment for cancer
  • Individuals in ongoing treatment for transplant services

For information regarding how to apply and whether they might be eligible for continuity of care, members should call the number on their health plan ID card.

In the event of an emergency, UnitedHealthcare members should go to the nearest hospital and will be covered at the in-network benefit level, regardless of whether the hospital participates in our network.

Facts you should know

Our responsibility is to ensure people continue to have access to quality care while keeping coverage affordable and sustainable.

UnitedHealthcare maintains one of the nation's largest Medicare Advantage provider networks, connecting millions of seniors to physicians, hospitals, specialists and cancer centers across the country.

We routinely evaluate our provider networks and negotiate contracts with health systems and physicians. These discussions are guided by our goal of delivering the greatest value to members by balancing access, quality and affordability.

As health care costs continue to rise, health plans must make responsible decisions that maintain the long-term viability of benefits and access.

Medicare Advantage plans across the country are faced with increasing medical costs, higher utilization and continued pressures on program funding.

As we balance access and affordability, every network decision at UnitedHealthcare is evaluated through the lens of what is best for our members.

We are committed to providing seniors access to quality care while protecting them from unnecessary cost increases and helping preserve the affordability of their coverage.

Frequently asked questions

We have created the following FAQs to ensure you and your family have the information needed regarding next steps as well as details to help meet your health care needs.

No. UCM AdventHealth’s hospitals and providers will no longer be in UnitedHealthcare’s network for people enrolled in the following plans, effective Jan. 1, 2027:

  • UnitedHealthcare Individual Medicare Advantage plans
  • Group Retiree plans

UChicago Medicine hospitals and providers will continue to remain out of network for people enrolled in Individual Medicare Advantage plans and Group Retiree plans.

People enrolled in employer-sponsored and individual commercial plans are not impacted and can continue accessing care at UCM AdventHealth on and after Jan. 1, 2027.

UCM AdventHealth’s hospitals and providers will no longer be in UnitedHealthcare’s network for people enrolled in the following plans, effective Jan. 1, 2027:

  • UnitedHealthcare Individual Medicare Advantage plans
  • Group Retiree plans

UChicago Medicine hospitals and providers will continue to remain out of network for people enrolled in Individual Medicare Advantage plans and Group Retiree plans.

People enrolled in employer-sponsored and individual commercial plans are not impacted and can continue accessing care at UCM AdventHealth on and after Jan. 1, 2027.

The following UCM AdventHealth hospitals are impacted by this change and will no longer be in UnitedHealthcare’s network for members enrolled in UnitedHealthcare Individual Medicare Advantage plans and Group Retiree plans, effective Jan. 1, 2027:

  • UChicago Medicine AdventHealth Bolingbrook
  • UChicago Medicine AdventHealth GlenOaks
  • UChicago Medicine AdventHealth Hinsdale
  • UChicago Medicine AdventHealth La Grange 

UChicago Medicine hospitals and providers will continue to remain out of network for people enrolled in Individual Medicare Advantage plans and Group Retiree plans.

People enrolled in employer-sponsored and individual commercial plans are not impacted and can continue accessing care at UCM AdventHealth on and after Jan. 1, 2027.

No. People enrolled in employer-sponsored and individual commercial plans are not impacted and can continue accessing care at UCM AdventHealth on and after Jan. 1, 2027.

No. This does not impact Medicare Supplement plans. People enrolled in a Medicare Supplement plan can continue to receive care at UCM AdventHealth on and after Jan. 1, 2027.

Our top priority is that you have uninterrupted access to the care you need.

UnitedHealthcare members who are in active or ongoing treatment for a serious or complex condition at UCM AdventHealth are eligible to continue care throughout the course of their treatment at in-network costs.

Continuity of care allows people in the middle of treatment at the time a provider leaves our network to continue accessing care with their provider for a period of time.

Some examples of people who qualify and are eligible for continuity of care include but are not limited to:

  • People in active treatment for cancer
  • Individuals in ongoing treatment for transplant services

For information regarding how to apply and whether they might be eligible for continuity of care, members should call the number on their health plan ID card.

In the event of an emergency, UnitedHealthcare members should go to the nearest hospital and will be covered at the in-network benefit level, regardless of whether the hospital participates in our network.

Our priority is to provide the people we serve access to the care they need through a robust network of hospitals and providers.

UnitedHealthcare has one of the largest Medicare Advantage provider networks in the country.

While individual provider relationships may change from time to time, the members we are privileged to serve will continue to have ample access to in-network care from a broad network of hospitals and physicians throughout the Chicago area.

For support finding in-network hospitals, members can call the customer care number on their health plan ID card or visit their plan’s website:

People enrolled in our Medicare Advantage PPO plans may receive care from an out-of-network provider, if the provider is a Medicare participating provider which accepts the plan.

  • If people have a Group Retiree PPO plan, their share of the cost is typically the same as if the provider was part of the network.
  • Members are encouraged to speak with the provider to confirm they will provide care, regardless of their network status.

Members should always go to the nearest hospital in the event of an emergency. Their care will be covered at the in-network benefit level, regardless of whether a hospital participates in our network.