UConn Health

We are working with UConn Health to renew our network relationship for our Medicare Advantage plans

We are actively negotiating with UConn Health to reach an agreement that is affordable while maintaining uninterrupted network access to the health system’s hospitals and physicians.

If we are unable to reach an agreement, UConn Health will be out of network for our Medicare Advantage plans, including Group Retiree plans, effective Feb. 1, 2026.

We are committed to keeping our members updated on our negotiation. We encourage you to visit this site for additional updates and information. UnitedHealthcare members can also call the number on their health plan ID card if they have questions or need assistance.

Here are a few things you need to know:

People with a Medicare Supplement plan are not impacted and can continue accessing care at UConn Health on and after Feb. 1, 2026

People enrolled in a Medicare Supplement plan can continue to receive care at UConn Health on and after Feb. 1, 2026, regardless of the outcome of our negotiation. They are not impacted by this change.

People in active or ongoing treatment for a serious or complex condition at UConn Health may be eligible for continuity of care

Continuity of care provides continued in-network benefits for a limited period of time after a provider goes out of network. Individuals in active treatment for cancer at the time UConn Health goes out of network would be an example of a condition eligible for continuity of care.

UnitedHealthcare members who have questions regarding continuity of care should call the number on their health plan ID card. 

UnitedHealthcare members enrolled in a UnitedHealthcare Group Retiree PPO plan may still receive care at UConn Health as an out-of-network provider

People enrolled in our Group Retiree PPO plan may continue to receive care at UConn Health on and after Feb. 1, 2026, should the health system agree to see them. Their share of the cost will be the same as if they were part of the network.

We encourage UnitedHealthcare members to speak with their provider to confirm they’ll continue to see them, regardless of their network status. 

For additional information about our Group Retiree plan as well as information on how to find a provider, UnitedHealthcare members should go to retiree.uhc.com.

Our members will continue to have access to a broad network of providers throughout Connecticut

People enrolled in our network for Medicare Advantage plans continue to have access to a large network of providers throughout Connecticut, should UConn Health leave our network. UnitedHealthcare members should call us at the number on their health plan ID card if they need assistance finding another hospital or physician in our network in their area.

UnitedHealthcare members should go to the nearest hospital in the event of an emergency, regardless of the hospital’s network status. Their care will be covered at the in-network benefit level.

Frequently asked questions

We are actively negotiating with UConn Health to renew our network relationship for our Medicare Advantage plans, including Group Retiree plans. Our goal is to reach an agreement that is affordable while maintaining continued, uninterrupted network access to the health system.

In the event we are unable to reach an agreement, UConn Health will be out of network, beginning Feb. 1, 2026.

Medicare Supplement plans are not impacted. People with a Medicare Supplement plan can continue to access care at UConn Health regardless of the outcome of our negotiation. 

In the event we are unable to reach an agreement, UConn Health will be out of network for UnitedHealthcare Medicare Advantage plans, including Group Retiree plans, effective Feb. 1, 2026.

Medicare Supplement plans are not impacted. People with a Medicare Supplement plan can continue to access care at UConn Health regardless of the outcome of our negotiation. 

No. Medicare Supplement plans are not impacted. People with a Medicare Supplement plan can continue to access care at UConn Health regardless of the outcome of our negotiation.

Yes. Our goal is to utilize the remaining time on our contract to reach an agreement that is affordable while maintaining uninterrupted network access to UConn Health.

Continuity of care allows UnitedHealthcare members in active treatment for a serious or complex condition with a provider at the time they left our network to continue receiving in-network benefits with their provider for 90 days after they went out of network.

Individuals in active treatment for cancer at the time UConn Health goes out of network would be one example of a condition eligible for continuity of care.

UnitedHealthcare members must apply and be approved for continuity of care. They should call the number on their health plan ID card if they need assistance or have questions.

UnitedHealthcare members enrolled in a Group Retiree PPO plan may still receive care at UConn Health as an out-of-network provider should they agree to see them.

The share of the cost will be the same for Group Retiree PPO members as if the provider was part of the network. We encourage UnitedHealthcare Group Retiree members to speak with UConn Health to confirm they’ll continue to see them, regardless of their network status.

For additional information about our Group Retiree plan as well as information on how to find a provider, UnitedHealthcare members should go to retiree.uhc.com.

Our members will continue to have access to a broad network of hospitals throughout Connecticut should UConn Health leave our network. UnitedHealthcare members should call the number on their health plan ID card if they need assistance finding another provider in their area. They can also use our provider directory at myuhc.com.

UnitedHealthcare members should go to the nearest hospital in the event of an emergency. Their care will be covered at the in-network benefit level, regardless of whether the hospital participates in our network.