Getting Started Toolkit: One to three months into the plan

Select a category below to find resources you can share to help your employees with questions they may have as they begin using their health plan.

Share these resources with employees to help them better understand how to use their plan and financial products.

Know the differences between an HSA, HRA and FSA

A health savings account (HSA), health reimbursement account (HRA) and flexible spending account (FSA) sound alike but are very different. Each account has its own way to help employees save and pay eligible out-of-pocket medical expenses.

Flier: HSA, FSA, HRA FAQ (pdf)

Video: Understanding the differences between an HSA, HRA and FSA

Flier: HSA overview (pdf)

Before employees wait for hours in the emergency room and end up with a sizable bill, there might be options that save them money. In fact, they could save up to $2,000 by choosing an alternative to the emergency room.¹

Quick care

Help your employees understand and compare their care options when their primary care provider (PCP) isn’t available.

Flier: Quick care (pdf)

Virtual visits

Find information about 24/7 Virtual Visits,² including how to get access to a doctor wherever, whenever which may save employees time and money.

Flier: 24/7 Virtual Visits (pdf)

Preventive care

Help employees understand the importance of recommended screenings and regular checkups.³ Share this link with employees so they can create preventive care checklists for themselves and their families.

Website: View preventive care guidelines and create a checklist

If your employees have pharmacy benefits through OptumRx®, share this guide to help them understand their prescription coverage and more.

Flier: OptumRx (pdf)

Help employees get answers to their questions about health care, health plans and common health care terms.

Article series: Get the facts about health care

Website: Find definitions for thousands of health care terms

Other online resources

Employer eServices®

Employer eServices® is a suite of online tools and resources to help simplify your job — providing secure access to eligibility updates, invoice processing and more.

Check eligibility verification status

uhceservices

The Employee Engagement Planner (EEP) is a tool for brokers and employers to access member-facing materials. These resources are designed to be shared throughout the employee plan year to help educate members about their benefits and empower them to make the most of their health plan.

Visit uhceservices.com on your desktop or tablet device to sign in to your account.⁴

UnitedHealthcare Sourcebook

The UnitedHealthcare Sourcebook is your one-stop resource for grab-and-go content for building or incorporating into your benefit administration experience. Find relevant, accurate details about our health plan offerings — helping employees make more informed benefit decisions.

View the UnitedHealthcare Sourcebook

A–Z directory

Search by program name or topic to find helpful information, materials and resources to help support your employee communication needs.

Visit our A–Z directory

Questions? We're here to help.

If you are an employer: Call your consultant, broker or UnitedHealthcare sales representative.
If you are a broker or consultant: Call your UnitedHealthcare sales representative.

Footnotes

Source 2021: Average allowed amounts charged by UnitedHealthcare Network Providers and not tied to a specific condition or treatment. Actual payments may vary depending upon benefit coverage. (Estimated $2,400 difference between the average emergency room visit, $2,600 and the average urgent care visit $185.) The information and estimates provided are for general informational and illustrative purposes only and is not intended to be nor should be construed as medical advice or a substitute for your doctor’s care. You should consult with an appropriate health care professional to determine what may be right for you. In an emergency, call 911 or go to the nearest emergency room.
24/7 Virtual Visits is a service available with a Designated Virtual Network Provider via video, or audio-only where permitted under state law. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. 24/7 Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Check your benefit plan to determine if these services are available.
Certain preventive care items and services, including immunizations, are provided as specified by applicable law, including the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. UnitedHealthcare also covers other routine services, and some plans may require copayments, coinsurance or deductibles for these benefits. Always review your benefit plan documents to determine your specific coverage details.