Community news and articles
Bringing mobile medical services to Rhode Island residents
An investment from UnitedHealthcare Community Plan of Rhode Island supports the launch of a mobile medical unit from Thundermist Health Center.
After 13 years in a ‘behavioral health crisis,’ mom finds help through integrated care
Together with UnitedHealthcare, Imagine Pediatrics is working to help provide access to 24/7 integrated virtual and in-home care for children.
Video transcript
A woman with dark hair in a bun, Kelli, sits on a brown couch in a bright living room. Two teenage boys sit on either side of her. One looks at a smartphone, and the other is on a laptop. Kelli looks at the boy on the right and smiles. She laughs and leans her head back on the boy's shoulder. Sentimental music plays throughout.
Kelli: You look like a true teenager. You know that?
Kelli speaks in an interview setting. A blue box with white text appears on the screen.
Kelli: I am Kelli, and I am the mother of the most amazing creations.
A picture shows Kelli standing on a beach at sunset, smiling with her arms around both boys. A photo of the older boy, Ahav, shows him standing on the beach in a black shirt, smiling. A photo of the younger boy, Analiel, shows him sitting on a large rock by the ocean, resting his head on his hand. A picture shows the two brothers with their arms around each other, smiling broadly.
Kelli: My oldest, Ahav, is 16, and my youngest, Analiel, just turned 15. They are amazing, talented...
In a kitchen, one of the boys sprinkles shredded cheese into a glass baking dish filled with macaroni. He cooks with his brother, while Kelli watches from the counter. Another shot shows a boy preparing food in a glass dish.
On-screen text: Kelli
UnitedHealthcare member
Analiel: This is my first time making this.
Kelli: We love to cook together. We like enjoying each other.
Kelli speaks in a kitchen setting. She smiles as she talks.
Kelli: Right now we're enjoying mental health recovery. A long stretch of it. After 13 years of both of them not being well.
On-screen text: Kelli
UnitedHealthcare member
A photo shows the boys as toddlers. They are sitting on a brown leather couch. The older boy is laughing while the younger one chews on his fingers. A black and white photo shows the boys as young children lying side by side.
Kelli: They were both diagnosed with autism at the age of three. At the age of five, both of them were diagnosed with disruptive mood dysregulation disorder. So at six, anxiety and depression was added on. And then at seven, they were both diagnosed on the schizophrenia spectrum.
A photo shows Ahav in a hospital bed wearing a face mask. Another photo shows Analiel in a hospital bed with a cervical collar around his neck.
Kelli: Ahav has been hospitalized over 60 times. Analiel, about 28.
Kelli speaks in kitchen setting. She appears emotional, but speaks steadily.
Kelli: My child has tried to take my life. He's tried to take his brother's life. They've tried to take their own lives. They formed a suicide pact at one time. Anything that you hear about the... about the very difficult side of mental illness, you could probably name it and we've experienced it.
A selfie photo shows Kelli and both boys in a hospital room smiling together. The boys wear "Visitor Pass" stickers on their shirts.
Kelli: It got very dark. Very dark.
A woman in a blue uniform with the word "imagine" on her back walks toward a house carrying a large bright green backpack. The text on the backpack says "IMAGINE PEDIATRICS." Upbeat music plays. The woman uses a pulse oximeter on Ahav's finger as he sits on the couch. Then she listens to his heart with a stethoscope.
Woman: Do you remember what the numbers are for?
Kelli: Imagine Pediatrics showed up in a moment of crisis. I didn't have to go to the ER for the first time in their lives.
A woman with dark hair in a gray polo shirt speaks in an interview setting.
On-screen text: Seperia Preston
Imagine Pediatrics, Behavioral Health Therapist
Seperia Preston: Imagine Pediatrics is an innovative, tech-enabled pediatric medical group.
A woman in a blue Imagine Pediatrics uniform checks Analiel's ear with an otoscope. The camera pans from behind the woman in blue, to show her checking Ahav's pulse oximeter while he looks at a phone. The woman then listens to Ahav's heart with a stethoscope.
Seperia Preston: And our goal is to reduce hospitalization and create more safe days at home.
The boys arm wrestle at a table while Kelli laughs and watches. Kelli speaks in the interview setting.
Kelli: So anytime something is happening with the boys, you know, medically or psychiatrically, Imagine Pediatrics is now my first call.
Seperia speaks in the interview setting.
Seperia Preston: Imagine Pediatrics is reimagining health care alongside of UnitedHealthcare. We're working together.
A woman in a dark blue sweater, Marian Cabanillas, speaks in an interview setting.
On-screen text: Marian Cabanillas
CEO, UnitedHealthcare Community Plan of South Texas
Marian Cabanillas: This partnership with Imagine Pediatrics is just so unique and so special, and it makes such a big difference in the lives of our members. You look at Kelli's story, it's so impactful because what you realize is the difference that we can make in the lives of our members and their families when we all come together and work for a common good.
Jennifer Tu, wearing blue scrubs, sits next to Ahav on the couch. He shows her a smartphone displaying a waveform recording.
Jennifer Tu: And you see that waveform? That's perfect.
Jennifer listens to Ahav's heart with a stethoscope. Jennifer speaks to the camera in the living room.
On-screen text: Jennifer Tu
Imagine Pediatrics, Mobile Integrated Care
Jennifer Tu: When we cater to the patients and the families, it's the best care possible. And it truly helps them understand how we can support them. And it decreases that unnecessary utilization in the hospital, or even just simple things as calling 911.
Jennifer holds Analiel's hand and gently checks his fingers. The camera pans out to show Kelli, Analiel, and Ahav sitting on the couch together.
Kelli: I'm so thankful. It's such an integral part of us having a life again.
Kelli speaks in the interview setting.
Kelli: Just to be sitting here today talking to you on the other side of that darkness... is unbelievable.
The selfie photo of Kelli and her sons in the hospital appears again. The camera zooms in slightly.
Kelli: They're going to school. They're making all A's and B's. They have friends.
Kelli sits on the couch between her sons. They both lean in and hug her. Another selfie photo shows the three smiling together.
Kelli: I have a family again. I cannot say that we would be sitting in this space without UnitedHealthcare and without Imagine Pediatrics.
Analiel sits next to Kelli. He speaks to her.
Analiel: She is a good mom.
Kelli: Oh. Thank you.
Analiel points his finger up for emphasis as he speaks.
Analiel: Because she did not give up on us through all of it.
Kelli wipes tears from her eyes. She smiles.
The screen fades to white. The UnitedHealthcare logo appears in blue. Music fades.
On-screen text: UHC
uhc.com
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