Navigators and assisters resources

Find support for UnitedHealthcare Individual & Family ACA Marketplace plans 

Get the information and resources you need to help people looking to enroll in an ACA Marketplace plan. Learn about our ACA Marketplace plan options, view coverage by state, find training and more. 

Explore our plan options

UnitedHealthcare ACA Marketplace plans include 4 plan types — Essential (off-exchange only), Value, Advantage and Copay Focus. Each plan type offers varying coverage levels to meet all kinds of needs and budgets.

View training, education resources and more

Find information and tools to help you guide and support the people you serve.

Assister training resources

Find training on the federally facilitated Marketplace, appeals, and Medicare and the Marketplace from the Centers for Medicare & Medicaid Services (CMS). Plus, explore webinars, view past newsletters and find help for outreach to special populations.

Special Enrollment Period (SEP) eligibility

Some people may be eligible to enroll in an ACA Marketplace plan outside of the annual open enrollment period (OEP) if they have a qualifying life event. These include things like having or adopting a baby, getting married, turning 26, getting divorced or a change in employment status.

Medicaid renewal

If you’re working with someone who no longer qualifies for Medicaid coverage, you may be able to help them find a new health plan. Losing Medicaid coverage is considered a qualifying life event, which means they may be eligible for a Special Enrollment Period for an ACA Marketplace plan.

Get in touch

Have questions about our ACA Marketplace plans? Go to our contact us page, then select “Members with individual and family plans” to find contact numbers by state. You can also learn more about our ACA Marketplace plans, including plan availability, benefits and plan options.

Help consumers choose and manage their ACA Marketplace plan

Offer guidance on choosing an ACA Marketplace plan, and help members understand the resources available with their plan.

Picking an ACA Marketplace plan

Within each of our 4 ACA Marketplace plan types (Essential, Value, Advantage and Copay Focus), plans are organized into categories called metal levels. These metal levels — Bronze, Silver and Gold — determine the cost of care and the amount of coverage. They don’t impact the quality or type of care provided. A wide range of UnitedHealthcare ACA Marketplace plans are available in these 3 metal levels.

Plan tools and resources

Help members take care of common tasks related to using their UnitedHealthcare ACA Marketplace plan.

Find providers

Introduce members to the tools they can use to find providers. There are 2 options. Members can sign in to their plan account and go to Find Care to search for network providers. Or they can see if their doctor may be covered without signing in by using our guest provider search.

Find pharmacies

Assist members in searching for pharmacies. There are 2 options. You can direct them to sign in to their plan account and go to Pharmacies & Prescriptions to view nearby network pharmacies. Or they can view a general list of pharmacy locations by searching the Optum Rx® pharmacy network.

How to use member ID cards

Educate plan members on how to use their member (health plan) ID card, how to view their ID card using the UnitedHealthcare app, what to do if they need to request a new card and more.

See ACA Marketplace plan coverage by state

Get quick facts, find contact information and see which counties plans are available in within each state. Note that some plans may not be available in all areas and plan availability is subject to change. Confirm plan availability during the enrollment process.

Map of states with ACA plan coverage. States with ACA covers follow this map

Quick facts

  • Non-gated EPO state, referrals not required

  • Cross-border coverage in counties in Florida (Escambia, Santa Rosa), Georgia (Coweta, Muscogee, Troup), Mississippi (Harrison, Jackson, Lauderdale, Lee) and Tennessee (Bedford, Giles, Hamilton, Lawrence, Lewis, Lincoln, Marshall, Maury, Moore, Wayne)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels

  • Alabama is a state that caps insulin; $0 insulin is included on all plans  

  • No HSA plan is offered in this market 

  •  

Available counties

Baldwin, Barbour, Bibb, Blount, Bullock, Calhoun, Chambers, Cherokee, Chilton, Choctaw, Clarke, Clay, Cleburne, Coffee, Colbert, Conecuh, Coosa, Cullman, Dale, DeKalb, Escambia, Etowah, Fayette, Franklin, Geneva, Greene, Hale, Henry, Houston, Jackson, Jefferson, Lauderdale, Lawrence, Lee, Limestone, Macon, Madison, Marengo, Marion, Marshall, Mobile​, Morgan, Perry, Pickens, Pike, Randolph, Russell, Shelby, St. Clair Talladega, Sumter, Tallapoosa, Tuscaloosa, Walker, Washington, Winston

Contact us

1-888-200-0327, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Gated HMO state, referrals required

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels

  • Arizona is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • Offers 4 off-exchange only plans (Bronze Essential, Bronze Value HSA, Silver Value HSA, Gold Value HSA)

Available counties

Gila, La Paz, Maricopa, Mohave, Pima, Pinal

Contact us

1-877-482-9045, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state, referrals not required
  • Multiple networks are available depending on which county you live in

  • Colorado is a state that caps insulin; $0 insulin is included on all plans except required Colorado Options plans 

  • Offers 28 off-exchange only plans; availability varies by market/network 

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision not offered in Colorado 

Available counties

Adams, Alamosa, Arapahoe, Archuleta, Boulder, Broomfield, Chaffee, Conejos, Costilla, Custer, Delta, Denver, Dolores, Douglas, Eagle, El Paso, Elbert, Garfield, Grand, Gunnison, Hinsdale, Huerfano, Jefferson, La Plata, Lake, Larimer, Logan, Mesa, Mineral, Moffat, Montezuma, Montrose, Morgan, Ouray, Phillips, Pitkin, Rio Blanco, Rio Grande, Routt, Saguache, San Juan, San Miguel, Sedgwick, Summit, Weld

Contact us

1-888-809-6539, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Gated HMO state, referrals required
  • Cross-border coverage in counties in Alabama (Baldwin, Mobile)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Florida is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • Offers 3 off-exchange only plans (Bronze Value HSA, Silver Copay Focus, Silver Value HSA)

  • No HSA plan is offered on-exchange in this market

Available counties

Brevard​, Broward, Calhoun, Collier, DeSoto, Escambia, Flagler, Gadsden, Glades, Hardee, Hendry, Highlands, Hillsborough, Jefferson, Lake, Lee, Leon, Liberty, Madison, Manatee​, Marion​, Miami-Dade​, Orange, Osceola, Palm Beach​, Pasco, Polk, Santa Rosa​, Seminole​, Taylor, Volusia​, Wakulla​

Contact us

1-888-200-0405, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Gated HMO state, referrals required
  • Cross-border coverage in counties in South Carolina (Beaufort, Jasper)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Georgia is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans 

  • Offers 2 off-exchange only plans (Bronze Value HSA, Silver Value HSA)

  • No HSA plan is offered on-exchange in this market

Available counties

Appling, Barrow, Bryan, Bulloch, Burke, Candler, Chatham, Chattahoochee, Cherokee, Clarke, Clayton, Cobb, Columbia, Coweta, Dekalb, Effingham, Emanuel, Evans, Fayette, Forsyth, Fulton, Glascock, Gwinnett, Harris, Henry, Jefferson, Jenkins, Liberty, Lincoln, Long, Macon, Marion, Meriwether, Muscogee, McDuffie, Newton, Oconee, Pickens, Quintman, Richmond, Rockdale, Screven, Stewart, Talbot, Taliaferro, Tattnall, Taylor, Troop, Upson, Walton, Warren, Webster, Wilkes ​

Contact us

1-800-609-9754, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state, referrals not required
  • Cross-border coverage in counties in Wisconsin (Kenosha, Milwaukee, Racine) and Missouri (Jefferson, St. Genevieve, St. Charles, St. Louis, St. Louis City)
  • Pediatric dental and vision offered on all plans on all metal levels
  • Adult dental and vision options available on all metal levels
  • Illinois is a state that caps insulin; $0 insulin is included on all plans
  • No HSA plan is offered in this market 

Available counties

Bond, Calhoun, Christian, Clinton, Cook, ​DuPage, ​Greene, Jersey, Kane, Kankakee, Kendall,​ Lake, Macon, Macoupin, Madison, McHenry, Monroe, Montgomery, Randolph, ​Saint Clair, Sangamon, Shelby, Washington, Will

Contact us

1-888-200-0325, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • New market entry in 2025
  • Non-gated EPO state, referrals not required

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Indiana is a state that caps insulin; $0 insulin is included on all plans 

  • No HSA plan is offered in this market

Available counties

Boone, Hamilton, Hancock, ​Hendricks, Henry, Howard, Johnson, Madison, Marion

Contact us

1-866-593-3299, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • New market entry in 2025

  • Non-gated HMO state, referrals not required

  • Cross-border coverage in counties in Missouri (Boone) and Nebraska (Burt, Dodge, Douglas, Sarpy, Saunders, Thurston, Washington)

  • Pediatric dental and vision offered on all plans on all metal levels 

  • Adult dental and vision options available on all metal levels

  • Iowa is a state that caps insulin; $0 insulin is included on all plans

  • No HSA plan is offered in this market

Available counties

Adair, Adams, Audubon, Cass, Clarke, Decatur, Fremont, Guthrie, Harrison, Mills, Montgomery, Page, Pottawattamie, Ringgold, Shelby, Taylor, Union

Contact us

1-800-396-8535, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state, referrals not required

  • Cross-border coverage in counties in Nebraska (Buffalo, Dundy, Franklin, Furnas, Gage, Harlan, Hitchcock, Jefferson, Lancaster, Nuckolls, Red Willow, Thayer, Webster) and Oklahoma (Creek, Okmulgee, Osage, Pawnee, Rogers, Wagoner)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Kansas is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • No HSA plan is offered in this market

Available counties

Allen, Anderson, Atchison, Barber, Barton, Bourbon, Brown, Butler, Chase, Chautauqua, Cherokee, Cheyenne, Clay, Cloud, Coffey, Comanche, Cowley, Crawford, Decatur, Dickinson, Doniphan, Douglass, Elk, Ellis, Ellsworth, Franklin, Geary, Gove, Graham, Greeley, Greenwood, Harper, Harvey, Hodgeman, Jackson, Jefferson, Jewell, Johnson, Kingman, Kiowa, Labette, Lane, Leavenworth, Lincoln, Linn, Logan, Lyon, Marion, Marshall, McPherson, Miami, Mitchell, Montgomery, Morris, Nemaha, Neosho, Ness, Norton, Osage, Osborne, Ottawa, Pawnee, Phillips, Pottawatomie, Pratt, Rawlins, Reno, Republic, Rice, Riley, Rooks, Rush, Russell, Saline, Scott, Sedgwick, Shawnee, Sheridan, Sherman, Smith, Stafford, Sumner, Thomas, Trego, Wabaunsee​, Wallace, Washington​, Wichita, Wilson, Woodson​,Wyandotte

Contact us

1-866-761-7748, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state, referrals not required

  • Cross-border coverage in counties in Mississippi (Claiborne, Hancock, Harrison, Jefferson, Lamar, Marion, Pike, Pearl River, Warren and Walthall (parishes))

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels

  • Louisiana is a state that caps insulin; $0 insulin is included on all plans

  • No HSA plan is offered in this market

Available counties

Acadia, Ascension, Bienville, Bossier, Caddo, Caldwell, Catahoula, Claiborne, Concordia, De Soto, East Baton Rouge, East Carroll, East Feliciana, Evangeline, Franklin, Iberia, Iberville, Jackson, Jefferson, Lafayette, LaSalle​, Lincoln, Livingston, Madison, Morehouse, Natchitoches, Orleans, Ouachita, Plaquemines, Point Coupee, Red River, Richland, Sabine, Saint Bernard, Saint Helena, Saint James, Saint John the Baptist, Saint Landry, Saint Martin, Saint Mary, Saint Tammany, Tangipahoa, Tensas, Union, Vermilion​, Washington, Webster, West Baton Rouge, West Carroll, West Feliciana

Contact us

1-866-268-6438, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Mixed-gated HMO state, some offerings do not require referrals

  • Cross-border coverage in counties in Virginia (Arlington, Fairfax, Fairfax City, Loudoun)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Maryland is a state that caps insulin; $0 insulin is included on all plans, including the state standardized plans since it is required

  • Offers 4 off-exchange only plans (Bronze Essential, Bronze Value HSA, Silver Value HSA, Gold Value HSA)

  • No HSA plan is offered on-exchange in this market

Available counties

Allegany, Anne Arundel, Baltimore, Baltimore City, Bethesda, Calvert, Carroll, Cecil, Charles, Cheverly, Dorchester, Frederick, Garrett, Harford, Howard, Kent, Montgomery, Prince Georges, Saint Mary’s, Somerset, Talbot, Queen Anne’s, Washington​, Wicomico, Worcester

Contact us

1-800-691-0021, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state​, referrals not required

  • Cross-border coverage in counties in Ohio (Lucas)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Michigan is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • No HSA plan is offered in this market

Available counties

Calhoun, Genesee, Kalamazoo,​ Kent, Macomb, Monroe, Oakland, Shiawassee​, Wayne​

Contact us

1-888-200-0324, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state, referrals not required

  • Cross-border coverage in counties in Alabama (Jefferson, Mobile, Baldwin), Louisiana (Concordia, East Baton Rouge, Franklin, Jefferson, Madison, Orleans, St. Tammany, Tangipahoa, Tensas) and Tennessee (Fayette, Hardeman, McNairy, Tipton, Shelby)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Mississippi is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • No HSA plan is offered in this market

Available counties

Attala, Benton, Bolivar, Carroll, Chickasaw, Choctaw, Claiborne, Clarke, Clay, Coahoma, Copiah, Covington, DeSoto, Forrest, Franklin, George, Greene, Hancock, Harrison, Hinds, Holmes, Humphreys, Issaquena, Itawamba, Jackson, Jasper, Jefferson, Jefferson Davis, Jones, Kemper, Lamar, Lauderdale, Lawrence, Leake, Lee, Leflore, Lincoln, Madison, Marion, Marshall, Monroe, Montgomery, Neshoba, Newton, Panola, Pearl River, Perry​, Pike, Pontotoc, Quitman, Rankin, Scott, Sharkey, Simpson, Smith, Stone, Sunflower, Tallahatchie, Tate, Tippah, Tunica​, Union, Walthall, Warren, Washington, Wayne, Webster, Yalobusha​

Contact us

1-888-239-1451, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state, referrals not required

  • Cross-border coverage in counties in Illinois (Madison, Monroe, St. Clair), Kansas (Atchison, Bourbon, Cherokee, Crawford, Doniphan, Jackson, Johnson, Leavenworth, Linn, Miami, Wyandotte) and Tennessee (Dyer, Shelby)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Missouri is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • No HSA plan is offered in this market 

Available counties

Adair, Andrew, Atchison, Audrain, Barry, Barton, Bates, Benton, Bollinger, Boone, Buchanan, Butler, Caldwell, Callaway, Camden, Cape Girardeau, Carroll, Carter, Cass, Cedar, Chariton, Christian, Clark, Clay, Clinton, Cole, Cooper, Crawford, Dade, Dallas, Daviess, DeKalb, Dent, Douglas, Dunklin, Franklin, Gasconade, Gentry, Greene, Grundy, Harrison, Henry, Hickory, Holt, Howard, Howell, Iron, Jackson, Jasper, Jefferson, Johnson, Knox, Laclede, Lafayette, Lawrence, Lewis, Lincoln, Linn, Livingston, Macon, Madison, Maries, Marion, McDonald, Mercer, Miller, Mississippi, Moniteau, Monroe, Montgomery, Morgan, New Madrid, Newton​, Nodaway, Oregon, Osage, Ozark, Pemiscot, Perry, Pettis, Phelps, Pike, Platte, Polk, Pulaski, Putnam, Ralls, Randolph​, Ray, Reynolds, Ripley, Saline, Schuyler, Scotland, Scott, Shannon, Shelby, St. Charles, St. Clair, St. Francois, St. Genevieve, St. Louis, St. Louis City, Stoddard, Stone, Sullivan, Taney, Texas, Vernon, Warnes, Washington, Wayne​, Webster, Worth​, Wright

Contact us

1-877-940-4172, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • New market entry in 2025

  • Non-gated EPO state, referrals not required

  • Cross-border coverage in counties in Kansas (Atchison, Brown, Cheyenne, Decatur, Doniphan, Ellis, Jewell, Johnson, Leavenworth, Marshall, Miami, Nemaha, Norton, Phillips, Rawlins, Republic, Saline, Smith, Washington, Wyandotte), Missouri (Andrew, Atchison, Buchanan, Cass, Clay, Holt, Jackson, Platte) and Wyoming (Albany, Goshen, Laramie)

  • Pediatric dental and vision offered on all plans on all metal levels 

  • Adult dental and vision options available on all metal levels

  • Nebraska is a state that caps insulin; $0 insulin is included on all plans 

  • No HSA plan is offered in this market 

Available counties

Adams, Antelope, Arthur, Banner, Blaine, Boone, Box Butte, Boyd, Buffalo, Brown, Burt, Butler, Cass, Cedar, Chase, Cherry, Cheyenne, Clay, Colfax, Cuming, Custer, Dakota, Dawes, Dawson, Deuel, Dixon, Dodge, Douglas, Dundy, Fillmore, Franklin, Frontier, Furnas, Gage, Garden, Garfield, Gosper, Grant, Greeley, Hall, Hamilton, Harlan, Hayes, Hitchcock, Holt, Hooker, Howard, Jefferson, Johnson, Kearney, Keith, Keya Paha, Kimball, Knox, Lancaster, Lincoln, Logan, Loup, Madison, McPherson, Merrick, Morrill, Nance, Nemaha, Nuckolls, Otoe, Pawnee, Perkins, Phelps, Pierce, Platte, Polk, Red Willow, Richardson, Rock, Saline, Sarpy, Saunders, Scotts Bluff, Seward, Sheridan, Sherman, Sioux, Stanton, Thayer, Thomas, Thurston, Valley, Washington, Wayne, Webster, Wheeler, York

Contact us

1-866-288-2776, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state, referrals not required

  • Pediatric dental and vision offered on all plans on all metal levels

  • No adult dental or vision plans offered

  • New Jersey is a state that caps insulin; $0 insulin is included on all plans

Available counties

Atlantic, Bergen, Burlington, Camden, ​Cape May, Cumberland, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Salem, Somerset, Sussex, Union, Warren

Contact us

1-866-569-0328, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state, referrals not required

  • Cross-border coverage in counties in Arizona (Maricopa), Colorado (La Plata) and Texas (El Paso, Lubbock, Potter)

  • Pediatric dental and vision offered on all plans on all metal levels

  • No adult dental or vision plans offered 

  • New Mexico is a state that caps insulin; $0 insulin is included on all plans

  • New Mexico does not offer Bronze plans

  • No HSA plan is offered in this market

Available counties

Bernalillo, Catron, Chaves, Cibola, Colfax, Curry, De Baca, Dona Ana, Eddy, Grant, Guadalupe, Harding, Hidalgo, Lea, Lincoln, Los Alamos, Luna, McKinley, Mora, Otero, Quay, Rio Arriba, Roosevelt, San Juan, San Miguel, Sandoval, Santa Fe, Sierra, Socorro, Taos, Torrance, Union, Valencia

Contact us

1-866-569-3491, TTY 711
24 hours a day, 7 days a week

Quick facts

  • Non-gated HMO state, referrals not required

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels

  • North Carolina is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans 

  • No HSA plan is offered in this market

Available counties

Alexander, Bladen, Brunswick, Burke, Caldwell, Catawba, Columbus, Cumberland, Davidson, Davie, Forsyth, Franklin, Guilford, Harnett, Haywood, Henderson, Hoke, Iredell, Jackson, Johnston, Mecklenburg​, New Hanover, Orange, Pender​, Randolph, Richmond, Robeson, Rockingham, Rutherford, Sampson, Scotland​, Stokes, Surry, Wake​, Yadkin​

Contact us

1-800-980-5357, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state​, referrals not required

  • Cross-border coverage in counties in Michigan (Monroe)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Ohio is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • Offers 4 off-exchange only plans (Bronze Essential, Bronze Value HSA, Silver Value HSA, Gold Value HSA) 

  • No HSA plan is offered on-exchange in this market

Available counties

Adams, Allen, Brown, Butler, Champaign, Clark, Clermont, Clinton, Columbiana, Cuyahoga, Darke, Defiance, Erie, Franklin, Fulton, Greene, Hamilton, Hardin​, Henry, Highland​, Huron, Logan, Lorain​, Lucas, Madison, Mahoning, Medina, Miami, Montgomery, Ottowa, Portage, Preble, Sandusky, Seneca, Shelby, Summit​, Trumbull​, Union​, Warren​, Williams, Wood, Wyandot​

Contact us

1-800-331-4680, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state, referrals not required

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels

  • Oklahoma is a state that caps insulin; $0 insulin is included on all plans

  • No HSA plan is offered in this market

Available counties

Canadian, Cleveland, Creek, Grady, Lincoln, Logan, McClain, Oklahoma​, Okmulgee, Osage, Pawnee, Rogers, Tulsa​, Wagoner

Contact us

1-800-980-5319, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state, referrals not required

  • Cross-border coverage in counties in Georgia (Richmond)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • South Carolina is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • No HSA plan is offered in this market

Available counties

Allendale, Bamberg, Barnwell, Beaufort, Calhoun, Charleston, Cherokee, Chester, Chesterfield, Clarendon, Colleton, Dillon, Fairfield, Florence, Georgetown, Greenville, Hampton, Jasper, Kershaw, Lancaster, Laurens, Lee, Lexington, Marion, Marlboro, Newberry, Orangeburg, Richland, Saluda, Spartanburg, Union, Williamsburg, York

Contact us

1-866-569-2094, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state, referrals not required

  • Cross-border coverage in counties in Alabama (Colbert, Jefferson, Lauderdale, Lawrence, Limestone, Madison, Morgan) and Mississippi (Benton, DeSoto, Lee, Marshall, Tate, Tippah, Tunica, Union)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Tennessee is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • No HSA plan is offered in this market

Available counties

Anderson, Bedford, Benton, Bledsoe, Blount, Bradley, Clairborne, Campbell, Cannon, Carroll, Cheatham, Chester, Clay, Cocke, Coffee, Crockett, Cumberland, Davidson, Decatur, DeKalb, Dickson, Dyer, Fayette, Fentress, Franklin, Gibson, Giles, Grainger, Grundy, Hamble, Hamilton, Hardeman, Hardin, Haywood, Henderson, Henry, Hickman, Houston, Humphreys, Jackson, Jefferson, Knox, Lake Lauderdale, Lawrence, Lewis, Lincoln, Loudon, Macon, Madison, Marion, Marshall, Maury, McMinn, McNairy, Meigs, Monroe, Montgomery, Moore, Morgan, Obion, Overton, Perry, Pickett, Polk, Putnam, Rhea, Roane, Robertson, Rutherford, Scott, Sequatachie, Sevier, Shelby, Smith, Stewart, Sumner, Tipton, Trousdale, Union​, Van Buren, Warren, Wayne, Weakley​, White​, Williamson, Wilson​

Contact us

1-877-250-8188, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Gated HMO state, referrals required

  • Cross-border coverage in counties in Oklahoma (Beaver, Beckham, Bryan, Canadian, Choctaw, Cimarron, Cleveland, Colton, Ellis, Grady, Greer, Harmon, Harper, Jackson, Jefferson, Lincoln, Logan, Love, Marshall, McClain, McCurtain, Oklahoma, Roger Mills, Texas, Tillman)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Texas is a state that caps insulin; $0 insulin is included on all plans

  • Offers 4 off-exchange only plans (Bronze Essential, Bronze Value HSA, Silver Value HSA, Gold Value HSA) 

Available counties

Anderson, Andrews, Angelina, Armstrong, Atascosa, Austin, Bailey, Bandera Bexar, Bell, Blanco, Borden, Bowie, Brazoria, Brazos, Brewster, Briscoe, Brooks, Burleson, Burnet, Caldwell, Calhoun, Cameron, Camp, Carson, Cass, Castro, Chambers, Cherokee, Childress, Cochran, Coke, Collin, Collingsworth, Colorado, Comal, Concho, Cooke, Coryell, Crane, Crockett, Crosby, Culberson, Dallam, Dallas, Dawson, Deaf Smith, Delta, Denton, DeWitt, Dickens, Dimmit, Donley, Duvall, Ector, Edwards, El Paso, Ellis, Erath, Fannin, Fayette, Floyd, Fort Bend, Franklin, Frio, Gaines, Galveston, Garza, Glasscock, Goliad, Gonzales, Gray, Grayson​, Gregg, Grimes, Guadalupe, Hale, Hall, Hamilton, Hansford, Hardin, Harris, Hartley, Hays, Hemphill, Henderson, Hidalgo, Hockley, Hood, Hopkins, Houston, Howard, Hudspeth, Hunt, Hutchinson, Irion, Jack, Jackson, Jasper, Jeff Davis, Jefferson, Jim Hogg, Johnson, Karnes, Kaufman, Kendall, Kenedy, Kimble, King, Kinney, La Salle, Lamar, Lamb, Lampasas, Lavaca, Lee, Leon, Liberty, Lipscomb, Llano, Loving, Lubbock, Lynn, Madison, Marion, Martin, Mason, Matagorda, Maverick, McCulloch, McMullen, Medina, Menard, Midland, Milam, Mills, Montague, Montgomery, Moore, Morris, Motley, Nacogdoches, Navarro, Newton, Ochiltree, Oldham, Orange, Palo Pinto, Parker, Parmer, Pecos, Polk, Potter, Presidio​, Rains, Randall, Reagan, Real, Red River, Reeves, Roberts, Robertson​, Rockwall, Sabine, San Augustine, San Jacinto, San Saba​, Schleicher, Shelby, Sherman, Smith, Somervell, Starr, Sterling, Sutton, Swisher, Tarrant​, Terrell, Terry, Titus​, Tom Green​, Travis, Trinity, Tyler, Upshur, Upton, Uvalde, Val Verde, Van Zandt, Victoria​, Walker, Waller, Ward, Web, Wharton​, Wheeler​, Willacy​, Williamson​, Wilson, Winkler​, Wood, Yoakum​, Young​, Zapata​, Zavala​​

Contact us

1-866-811-2704, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state, referrals not required

  • Cross-border coverage in counties in Maryland (Frederick, Prince George, Montgomery)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels

  • Virginia is a state that caps insulin; $0 insulin is included on all plans 

  • No HSA plan is offered in this market

Available counties

Alexandria City, Amelia, Arlington, Bath, Caroline, Charles City, Chesterfield, Clarke, Colonial Heights City, Cumberland, Dinwiddie, Fairfax, Fairfax City, Falls Church City, Fauquier, Frederick, Fredericksburg City, Goochland, Hanover, Henrico, Highland, Hopewell City, King and Queen, King George, King William, Loudoun, Louisa, Manassas City, Manassas Park City, New Kent, Petersburg City, Powhatan, Prince George, Prince William, Rappahannock, Richmond City, Spotsylvania, Stafford, Sussex, Westmoreland, Winchester City​

Contact us

1-877-265-9199, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state, referrals not required

  • Pediatric vision available on all plans; pediatric dental not available

  • No adult dental or vision plans offered

  • Washington is a state that has $0 insulin available on all plans 

Available counties

Adams, Clallam,​ Jefferson, King, Kittitas, Lincoln, Mason, Pierce​, Whitman, Yakima​

Contact us

1-888-832-0969, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Gated HMO state, referrals required
  • Cross-border coverage in counties in Illinois (Lake)

  • Pediatric dental and vision offered on all plans on all metal levels

  • Adult dental and vision options available on all metal levels 

  • Wisconsin is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

Available counties

Brown, Door, Kenosha, Kewaunee, Manitowoc​, Marinette​, Milwaukee, Ozaukee, Racine, Sheboygan​, Walworth​, Washington, Waukesha​

Contact us

1-866-569-3468, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • New market entry in 2025

  • Non-gated EPO state, referrals not required

  • Cross-border coverage in counties in Colorado (Adams, Denver, Larimer, Routt, Weld)

  • Pediatric dental and vision offered on all plans on all metal levels 

  • Adult dental and vision options available on all metal levels

  • Wyoming is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

Available counties

Albany, Big Horn, Campbell, Carbon, Converse, Crook, Fremont, Goshen, Hot Springs, Johnson, Laramie​, Natrona​, Niobrara, Park, Platte, Sheridan, Sublette, Sweetwater, Washakie, Weston​

Contact us

1-877-816-3605, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday