Navigators and assisters resources

Find support for UnitedHealthcare Individual & Family ACA Marketplace plans 

Get the information and resources you need to help people looking to enroll in an ACA Marketplace plan. Learn about our ACA Marketplace plan options, view coverage by state, find training and more. 

Explore our plan options

UnitedHealthcare ACA Marketplace plans include 5 plan types — Essential (off-exchange only), Value, Advantage, Copay Focus and Standard. Each plan type offers varying coverage levels to meet all kinds of needs and budgets.

View training, education resources and more

Find information and tools to help you guide and support the people you serve.

Assister training resources

Find training on the federally facilitated Marketplace, appeals, and Medicare and the Marketplace from the Centers for Medicare & Medicaid Services (CMS). Plus, explore webinars, view past newsletters and find help for outreach to special populations.

Special Enrollment Period (SEP) eligibility

Some people may be eligible to enroll in an ACA Marketplace plan outside of the annual open enrollment period (OEP) if they have a qualifying life event. These include things like having or adopting a baby, getting married, turning 26, getting divorced or a change in employment status.

Medicaid renewal

If you’re working with someone who no longer qualifies for Medicaid coverage, you may be able to help them find a new health plan. Losing Medicaid coverage is considered a qualifying life event, which means they may be eligible for a Special Enrollment Period for an ACA Marketplace plan.

Get in touch

Have questions about our ACA Marketplace plans? Go to our contact us page, then select “Members with individual and family plans” to find contact numbers by state. You can also learn more about our ACA Marketplace plans, including plan availability, benefits and plan options.

Help consumers choose and manage their ACA Marketplace plan

Offer guidance on choosing an ACA Marketplace plan, and help members understand the resources available with their plan.

Picking an ACA Marketplace plan

Within each of our 5 ACA Marketplace plan types (Essential, Value, Advantage, Copay Focus and Standard), plans are organized into categories called metal levels. These metal levels — Bronze, Silver and Gold — determine the cost of care and the amount of coverage. They don’t impact the quality or type of care provided. A wide range of UnitedHealthcare ACA Marketplace plans are available in these 3 metal levels.

Plan tools and resources

Help members take care of common tasks related to using their UnitedHealthcare ACA Marketplace plan.

Find providers

Introduce members to the tools they can use to find providers. There are 2 options. Members can sign in to their plan account and go to Find Care to search for network providers. Or they can see if their doctor may be covered without signing in by using our guest provider search.

Find pharmacies

Assist members in searching for pharmacies. There are 2 options. You can direct them to sign in to their plan account and go to Pharmacies & Prescriptions to view nearby network pharmacies. Or they can view a general list of pharmacy locations by searching the Optum Rx® pharmacy network.

How to use member ID cards

Educate plan members on how to use their member (health plan) ID card, how to view their ID card using the UnitedHealthcare app, what to do if they need to request a new card and more.

See ACA Marketplace plan coverage by state

Get quick facts, find contact information and see which counties plans are available in within each state. Note that some plans may not be available in all areas and plan availability is subject to change. Confirm plan availability during the enrollment process.

Simple, easy plan enrollment

Begin the enrollment process in 3 simple steps.

Enter your ZIP code, then answer a few questions about your family and income.

See if you qualify for a subsidy and view recommended plan options. 

Choose the best plan option for you and we’ll help you enroll.

Map of states with ACA plan coverage. States with ACA covers follow this map

Quick facts

  • Non-gated EPO state​, referrals not required
  • Cross-border coverage with Florida (Escambia, Santa Rosa), Georgia (Coweta, Muscogee, Troup), Mississippi (Clarke, George, Harrison, Jackson, Kemper, Lauderdale, Lee, Newton, Stone) and Tennessee (Bedford, Giles, Hamilton, Lawrence, Lewis, Lincoln, Marshall, Maury, Moore, Wayne)
  • Pediatric dental and vision embedded in all plans 
  • Adult dental and vision available on select plans
  • Alabama is a state that caps insulin; $0 insulin is included on all plans
  • Alabama has 3 total plans that are offered off-exchange only

Available counties

Chambers, Lee, Russell, Colbert, Lauderdale, Lawrence, Limestone, Madison, Morgan, Bibb, Blount, Calhoun, Chilton, Coosa, Etowah, Jefferson, Shelby, St. Clair Talladega, Tallapoosa, Walker​, Barbour, Bullock, Cherokee, Choctaw, Clarke, Clay, Cleburne, Coffee, Conecuh, Cullman, Dale, DeKalb, Escambia, Fayette, Franklin, Greene, Hale, Jackson, Macon, Marengo, Marion, Marshall, Perry, Pickens, Pike, Randolph, Sumter, Tuscaloosa, Washington, Winston, Baldwin, Geneva, Henry, Houston, Mobile​

Contact us

1-888-200-0327, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Gated HMO state, referrals required
  • Pediatric dental and vision embedded in all plans
  • Adult dental and vision available on select plans
  • Arizona is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans
  • Expansion into Santa Cruz County in Tucson area for 2026 plan year
  • Arizona has 9 total plans that are offered off-exchange only

Available counties

Gila, La Paz, Maricopa, Mohave, Pima, Pinal, Santa Cruz

Contact us

1-877-482-9045, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Colorado offers multiple networks depending on which county you live in
  • Added Fremont and Pueblo counties to Valley network and Clear Creek, Park and Gilpin counties to CDP network
  • Non-gated HMO state, referrals not required
  • Colorado is a state that caps insulin; $0 insulin is included on all plans
  • Pediatric dental and vision embedded in all plans
  • Adult dental and vision not offered in Colorado
  • Colorado has 28 total plans that are offered off-exchange only

Available counties

Adams, Arapahoe, Broomfield, Clear Creek, Denver, Douglas, Elbert, Gilpin, Jefferson, Park, Delta, Mesa, Moffat, Rio Blanco, Boulder, El Paso, Larimer,  Logan, Morgan, Phillips, Sedgwick, Weld, Alamosa, Archuleta, Chaffee, Conejos, Costilla, Custer, Dolores, Eagle, Fremont, Garfield, Grand, Gunnison, Hinsdale, Huerfano, La Plata, Lake, Mineral, Montezuma, Montrose, Ouray, Pitkin, Pueblo, Rio Grande, Routt, Saguache, San Juan, San Miguel, Summit

Contact us

1-888-809-6539, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Gated HMO state​, referrals required

  • Cross-border coverage with Alabama (Baldwin and Mobile counties)

  • Pediatric vision embedded in all plans. Pediatric dental not available on Mirrored Bronze Essential, Standard Silver or Value plans; available on all other plans.

  • Adult dental and vision available on select plans 

  • Florida is a state that does not impose an insulin cap on all plans; $0 insulin is included on 1 plan on the Silver metal level​

  • Florida has 6 total plans that are offered off-exchange only

Available counties

Collier, Glades, Lee, Hendry, Flagler, Volusia​, Broward, Miami-Dade​, DeSoto, Manatee​, Marion, Hardee, Highlands, Lake, Orange, Osceola, Polk, Seminole​, Brevard​, Palm Beach​, Escambia, Santa Rosa​, Calhoun, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor, Wakulla​, Hillsborough, Pasco, Pinellas​

Contact us

1-888-200-0405, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Gated HMO state​, referrals required
  • Cross-border coverage with South Carolina (Beaufort and Jasper counties)
  • Pediatric dental and vision embedded in all plans
  • Adult dental and vision available on select plans
  • Georgia is a state that does not impose an insulin cap on all plans; $0 insulin is included on 2 plans on the Silver metal level
  • Georgia offering GA Choice, off-exchange only plans 

Available counties

Barrow, Cherokee, Clarke, Clayton, Cobb, Coweta, Dekalb, Fayette, Forsyth, Fulton, Gwinnett, Henry, Newton, Oconee, Pickens, Rockdale, Walton, Burke, Columbia, Emanuel, Glascock, Jefferson, Jenkins, Lincoln, McDuffie, Richmond, Taliaferro, Warren, Wilkes​, Chattahoochee, Harris, Macon, Marion, Meriwether, Muscogee, Quitman, Stewart, Talbot, Taylor, Troop, Upson, Webster, Appling, Bryan, Bulloch, Candler, Chatham, Effingham, Evans, Liberty, Long, Screven, Tattnall​

Contact us

1-800-609-9754, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required
  • Expansion into 7 new counties for 2026 plan year
  • Cross-border coverage in Wisconsin (Kenosha, Milwaukee, Racine) with Aurora Health and cross-border coverage in Missouri (Jefferson, Ste. Genevieve, St. Charles, St. Louis, St. Louis City) with Mercy East Health System
  • Pediatric dental and vision embedded in all plans
  • Adult dental and vision available on select plans
  • Illinois is a state that caps insulin; $0 insulin is included on all plans outside of HSA and Required plans
  • Illinois has 3 total plans that are offered off-exchange only

Available counties

Cook, DuPage, Kane, Kankakee, Kendall, Lake, McHenry, Will, Cass, Christian, Effingham, Logan, Macon, Mason, Menard, Morgan, Sangamon, Scott, Shelby, Bond, Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Montgomery, Randolph, Saint Clair, Washington

Contact us

1-888-200-0325, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required
  • Expansion into Indiana University
  • Pediatric dental and vision embedded in all plans
  • Adult dental and vision available on select plans
  • Indiana is a state that caps insulin; $0 insulin is included on all plans outside of HSA and Required plans
  • Indiana has 3 total plans that are offered off-exchange only 

Available counties

Boone, Hancock, Henry, Johnson, Madison 

Contact us

1-866-593-3299, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state​, referrals not required
  • Cross-border coverage with Missouri (Boone) and Nebraska (Burt, Cass, Dodge, Douglas, Lancaster, Otoe, Sarpy, Saunders, Thurston, Washington)
  • Pediatric dental and vision embedded in all plans 
  • Adult dental and vision plans will be available at all metal levels and indicated with a “+” in the plan name
  • Iowa is a state that does not impose an insulin cap on all plans; $0 insulin is included on 1 plan on the Silver metal level
  • Iowa has 3 total plans that are offered off-exchange only 

Available counties

Adair, Adams, Audubon, Cass, Clarke, Decatur, Fremont, Guthrie, Harrison, Mills, Montgomery, Page, Pottawattamie, Ringgold, Shelby, Taylor, Union

Contact us

1-800-396-8535, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required
  • Exiting 57 counties for 2026 plan year
  • Cross-border coverage with Missouri (Buchanan, Cass, Clay, Jackson, Newton, Platte) including Liberty and St. Luke's hospitals. Cross-border coverage with Oklahoma (Alfalfa, Beaver, Cimarron, Creek, Delaware, Garfield, Grant, Harper, Kay, Oklahoma, Okmulgee, Osage, Ottawa, Pawnee, Rogers, Texas, Tulsa and Wagoner, Woods, Woodward) and Nebraska (Buffalo, Dundy, Franklin, Furnas, Gage, Harlan, Hitchcock, Jefferson, Lancaster, Nuckolls, Red Willow, Thayer, Webster).
  • Pediatric dental and vision embedded in all plans
  • Adult dental and vision available on select plans
  • Kansas is a state that does not impose an insulin cap on all plans; $0 insulin is included on 1 plan on the Silver metal level
  • Kansas has 3 total plans that are offered off-exchange only

Available counties

Johnson, Leavenworth, Miami, Wyandotte, Clay, Cloud, Dickinson, Ellsworth, Geary, Jewell, Lincoln, Mitchell, Morris, Ottawa, Republic, Riley, Saline, Washington, Anderson, Atchison, Brown, Coffey, Doniphan, Douglas, Franklin, Jackson, Jefferson, Linn, Lyon, Marshall, Nemaha, Osage, Pottawatomie, Shawnee, Wabaunsee​

Contact us

1-866-761-7748, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required
  • Expansion into Assumption County
  • Cross-border coverage with Mississippi (Claiborne, Hancock, Harrison, Jefferson, Lamar, Marion, Pike, Pearl River, Warren, Walthall)
  • Pediatric dental and vision embedded in all plans
  • Adult dental and vision available on select plans
  • Louisiana is a state that caps insulin; $0 insulin is included on all plans 

Available counties

Catahoula, Concordia, LaSalle​, Ascension, East Baton Rouge, East Feliciana, Iberville, Livingston, Point Coupee, Saint Helena, Tangipahoa, Washington, West Baton Rouge, West Feliciana, Assumption, Acadia, Evangeline, Iberia, Lafayette, Saint Landry, Saint Martin, Saint Mary, Vermilion​

Caldwell, East Carroll, Franklin, Jackson, Lincoln, Madison, Morehouse, Ouachita, Richland, Tensas, Union, West Carroll, Jefferson, Orleans, Plaquemines, Saint Bernard, Saint James, Saint John the Baptist, Saint Tammany​, Bienville, Bossier, Caddo, Claiborne, De Soto, Natchitoches, Red River, Sabine, Webster​

Contact us

1-866-268-6438, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Gated HMO state​, referrals required

  • Statewide service area 

  • Cross-border coverage with Virginia (Arlington, Fairfax, Fairfax City, Loudoun)

  • Pediatric dental and vision embedded in all plans 

  • Adult dental and vision available on select plans

  • Maryland is a state that caps insulin; $0 insulin is included on all plans, including the state standardized plans since it is required 

  • Maryland has 7 total plans that are offered off-exchange only

Available counties

Anne Arundel, Baltimore, Baltimore City, Bethesda, Calvert, Carroll, Charles, Cheverly, Dorchester, Harford, Howard, Kent, Talbot, Wicomico, Cecil, Queen Anne’s, Somerset, Worcester, Montgomery, Prince George’s, Saint Mary’s, Allegany, Frederick, Garrett, Washington

Contact us

1-800-691-0021, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • New state entry for 2026 plan year

  • Gated state, specialist referral required  

  • Pediatric dental and vision embedded in all plans

  • Adult dental and vision options not available on any plans and metal levels 

  • Massachusetts is a state that caps insulin; $0 insulin is included on all plans outside of HSA and Required plans

Available counties

Barnstable, Berkshire, Bristol, Dukes, Essex, Franklin, Hampden, Hampshire, Middlesex, Nantucket, Norfolk, Plymouth, Suffolk, Worcester

Contact us

1-800-691-0021, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state​, referrals not required

  • Added 3 counties for 2026 plan year 

  • Cross-border coverage in Ohio (Lucas) with Bon Secours Mercy Health System

  • Pediatric dental and vision embedded in all plans 

  • Adult dental and vision available on select plans

  • Michigan is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans 

  • Michigan has 3 total plans that are offered off-exchange only

Available counties

Branch, Calhoun, Genesee, Hillsdale, Kalamazoo, Kent, Macomb, Monroe, Oakland, Shiawassee, Van Buren, Wayne

Contact us

1-888-200-0324, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state​, referrals not required

  • Cross-border coverage with Alabama (Jefferson, Mobile, Baldwin), Louisiana (Concordia, E. Baton Rouge, Franklin, Jefferson, Madison, Orleans, St. Tammany, Tangipahoa, Tensas) and Tennessee (Fayette, Hardeman, McNairy, Tipton, Shelby) 

  • Pediatric dental and vision embedded in all plans

  • Adult dental and vision available on select plans 

  • Mississippi is a state that does not impose an insulin cap on all plans; $0 insulin is included

  • Mississippi has 3 total plans that are offered off-exchange only 

Available counties

DeSoto, Marshall, Tate, Tunica, George, Hancock, Harrison, Jackson, Pearl River, Stone, Forrest, Greene, Jones, Lamar, Perry, Hinds, Copiah, Madison, Rankin, Simpson, Warren, Copiah, Benton, Itawamba, Lee, Pontotoc, Tippah, Union, Attala, Bolivar, Carroll, Chickasaw, Choctaw, Claiborne, Clarke, Clay, Coahoma, Covington, Franklin, Holmes, Humphreys, Issaquena, Jasper, Jefferson, Jefferson Davis, Kemper, Lauderdale, Lawrence, Leake, Leflore, Lincoln, Marion, Monroe, Montgomery, Neshoba, Newton, Panola, Pike, Quitman, Scott, Sharkey, Smith, Sunflower, Tallahatchie, Walthall, Washington, Wayne, Webster, Winston, Yalobusha

Contact us

1-888-239-1451, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required

  • Statewide coverage 

  • Cross-border coverage with Illinois (Madison, Monroe, St. Clair) and Kansas (Atchison, Bourbon, Cherokee, Crawford, Doniphan, Jackson, Johnson, Leavenworth, Linn, Miami, Wyandotte)

  • Pediatric dental and vision embedded in all plans 

  • Adult dental and vision available on select plans

  • Missouri is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans 

  • Missouri has 3 total plans that are offered off-exchange only

Available counties

Bollinger, Butler, Cape Girardeau, Dunklin, Madison, Mississippi, New Madrid, Pemiscot, Perry, Scott, Stoddard, Wayne, Audrain, Boone, Callaway, Camden, Chariton, Cole, Cooper, Gasconade, Howard, Maries, Miller, Moniteau, Monroe, Montgomery, Morgan, Osage, Randolph, Barry, Barton, Cedar, Christian, Dade, Dallas, Douglas, Greene, Hickory, Laclede, Lawrence, Jasper, McDonald, Newton, Ozark, Polk, Stone, Taney, Webster, Wright, Cass, Clay, Jackson, Platte, Adair, Clark, Knox, Lewis, Linn, Macon, Marion, Pike, Putnam, Ralls, Schuyler, Scotland, Shelby, Sullivan, Andrew, Atchison, Buchanan, Caldwell, Carroll, Clinton, Daviess, DeKalb, Gentry, Grundy, Harrison, Holt, Livingston, Mercer, Nodaway, Ray, Worth, Franklin, Jefferson, Lincoln, St. Charles, St. Francois, St. Louis, St. Louis City, St. Genevieve, Warnes, Washington, Carter, Crawford, Dent, Howell, Iron, Oregon, Phelps, Pulaski, Reynolds, Ripley, Shannon, Texas, Bates, Benton, Henry, Johnson, Lafayette, Pettis, Saline, St. Clair, Vernon

Contact us

1-877-940-4172, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required

  • Statewide coverage 

  • Cross-border coverage with Iowa (Pottawattamie), Kansas (Atchison, Brown, Cheyenne, Decatur, Doniphan, Ellis, Jewell, Johnson, Leavenworth, Marshall, Miami, Nemaha, Norton, Phillips, Rawlins, Republic, Saline, Smith, Washington, Wyandotte), Missouri (Andrew, Atchison, Buchanan, Cass, Clay, Holt, Jackson, Platte) and Wyoming (Albany, Goshen, Laramie) 

  • Pediatric vision and dental available on all plans 

  • Adult dental and vision available on select plans across each metal level

  • Nebraska is a state that caps insulin at $35 for a 30-day supply; $0 insulin is included on all plans 

  • Nebraska has 3 total plans that are offered off-exchange only

Available counties

Adams, Antelope, Arthur, Banner, Blaine, Boone, Boyd, Box Butte, Buffalo, Butler, Burt, Cass, Cedar, Clay, Colfax, Cuming, Custer, Dakota, Dawson, Dodge, Douglas, Dixon, Franklin, Furnas, Gage, Garden, Garfield, Gosper, Greeley, Hall, Hamilton, Harlan, Holt, Howard, Kearney, Keya Paha, Knox, Loup, Madison, Merrick, Nance, Nuckolls, Otoe, Pawnee, Phelps, Pierce, Platte, Polk, Rock, Sherman, Stanton, Valley, Wayne, Webster, Wheeler, Fillmore, Jefferson, Johnson, Lancaster, Nemaha, Richardson, Saline, Seward, Thayer, Sarpy, Saunders, Thurston, Washington, Brown, Chase, Cherry, Cheyenne, Dawes, Deuel, Dundy, Frontier, Grant, Hayes, Hitchcock, Hooker, Keith, Kimball, Lincoln, Logan, McPherson, Morrill, Perkins, Red Willow, Scotts Bluff, Sheridan, Sioux, Thomas

Contact us

1-866-288-2776, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required

  • Statewide service area 

  • Pediatric dental and vision available on all plans

  • Adult dental and vision not offered in New Jersey  

  • New Jersey is a state that caps insulin; $0 insulin is included on all plans outside of HSA and Required plans

  • New Jersey has 2 total plans that are offered off-exchange only 

Available counties

Bergen, Atlantic, Burlington, Burlington, Camden, Cape May, Cumberland, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Salem, Somerset, Sussex, Union, Warren

Contact us

1-866-569-0328, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state​, referrals not required

  • Statewide service area

  • Cross-border coverage with Arizona (Maricopa), Colorado (La Plata) and Texas (El Paso, Lubbock, Potter)

  • Pediatric dental and vision available on all plans 

  • New Mexico is a state that caps insulin; $0 insulin is included on all plans

  • New Mexico has 3 total plans that are offered off-exchange only

Available counties

Bernalillo, Catron, Chaves, Cibola, Colfax, Curry, De Baca, Dona Ana, Eddy, Grant, Guadalupe, Harding, Hidalgo, Lea, Lincoln, Los Alamos, Luna, McKinley, Mora, Otero, Quay, Rio Arriba, Roosevelt, San Juan, San Miguel, Santa Fe, Sandoval, Sierra, Socorro, Taos, Torrance, Union, Valencia

Contact us

1-866-569-3491, TTY 711
24 hours a day, 7 days a week

Quick facts

  • Non-gated HMO state​, referrals not required

  • Cross-border coverage with South Carolina (Mecklenburg) 

  • Pediatric dental and vision embedded in all plans

  • Adult dental and vision available on select plans 

  • North Carolina is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • North Carolina has 3 total plans that are offered off-exchange only 

Available counties

Alamance, Alexander, Bladen, Brunswick, Burke, Caldwell, Catawba, Columbus, Cumberland, Davidson, Davie, Duplin, Franklin, Forsyth, Guilford, Harnett, Haywood, Henderson, Hoke, Iredell, Jackson, Johnston, Mecklenburg, New Hanover, Orange, Pender, Randolph, Richmond, Robeson, Rockingham, Rutherford, Sampson, Scotland, Stokes, Surry, Wake, Yadkin

Contact us

1-800-980-5357, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • New state entry for 2026 plan year

  • Gated state, specialist referral required  

  • Pediatric dental and vision embedded in all plans

  • Adult dental and vision options not available on any plans and metal levels 

  • New York is a state that caps insulin; $0 insulin is included on all plans outside of HSA and Required plans

Available counties

Bronx, Dutchess, Kings, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Sullivan, Ulster, Westchester

Contact us

1-800-980-5357, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required

  • Cross-border coverage with Michigan (Monroe) 

  • Pediatric dental and vision embedded in all plans

  • Adult dental and vision available on select plans 

  • Ohio is a state that does not impose an insulin cap on all plans; $0 insulin is included on 2 plans on the Silver metal level

  • Ohio has 10 total plans that are offered off-exchange only 

Available counties

Adams, Allen, Brown, Butler, Champaign, Clark, Clermont, Clinton, Columbiana, Cuyahoga, Darke, Defiance, Erie, Franklin, Fulton, Greene, Hamilton, Hardin, Henry, Highland, Huron, Logan, Lorain, Lucas, Madison, Mahoning, Medina, Miami, Montgomery, Ottawa, Portage, Preble, Sandusky, Seneca, Shelby, Summit, Trumbull, Union, Warren, Williams, Wood, Wyandot

Contact us

1-800-331-4680, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state​, referrals not required

  • Cross-border coverage with Kansas (Barber, Chautauqua, Cherokee, Clark, Comanche, Cowley, Crawford, Finney, Ford, Meade, Montgomery, Morton, Sedwick, Seward, Stevens), Missouri (Barton, Greene, Jasper, McDonald, Newton) and Texas (Childress, Clay, Collingsworth, Cooke, Dallam, Denton, Fannin, Grayson, Hansford, Hardeman, Hartley, Hemphill, Hutchinson, Lamar, Lipscomb, Montague, Moore, Ochiltree, Red River, Roberts, Sherman, Wichita, Wheeler, Wilbarger)

  • Expand into RA5

  • Pediatric dental and vision embedded in all plans 

  • Adult dental and vision available on select plans

  • Oklahoma is a state that caps insulin; $0 insulin is included on all plans 

  • Oklahoma has 3 total plans that are offered off-exchange only

Available counties

Alfalfa, Atoka, Beaver, Blaine, Bryan, Caddo, Canadian, Cleveland, Cotton, Creek, Delaware, Dewey, Ellis, Garfield, Garvin, Grady, Grant, Greer, Harmon, Harper, Haskell, Hughes, Jackson, Jefferson, Kay, Kingfisher, Kiowa, Latimer, Lincoln, Logan, Love, McClain, McCurtain, McIntosh, Major, Marshall, Mayes, Murray, Noble, Nowata, Oklahoma, Okfuskee, Okmulgee, Osage, Ottawa, Pawnee, Payne, Pottawatomie, Pushmataha, Roger Mills, Rogers, Seminole, Tillman, Tulsa, Wagoner, Woods, Woodward

Contact us

1-800-980-5319, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state​, referrals not required

  • Cross-border coverage with Georgia (Richmond) and South Carolina (Chester, Lancaster)

  • Exiting 16 counties in 2026 plan year

  • Pediatric vision is embedded in all plans. Pediatric dental is available on all plans, except for Mirrored Bronze Essential and Mirrored Standard Silver 

  • Adult dental and vision available on select plans

  • South Carolina is a state that does not impose an insulin cap on all plans; $0 insulin is included on all plans

  • South Carolina has 3 total plans that are offered off-exchange only

Available counties

Allendale, Calhoun, Cherokee, Chester, Clarendon, Colleton, Fairfield, Hampton, Kershaw, Lancaster, Laurens, Lee, Marlboro, Newberry, Saluda, Union, Williamsburg

Contact us

1-866-569-2094, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required

  • Statewide service area

  • Expanding into 8 new counties for 2026 plan year

  • Cross-border coverage with Alabama (Colbert, Jefferson, Lauderdale, Lawrence, Limestone, Madison, Morgan) and Mississippi (Benton, DeSoto, Lee, Marshall, Tate, Tippah, Tunica, Union) 

  • Pediatric dental and vision embedded in all plans

  • Adult dental and vision available on select plans

  • Tennessee is a state that caps insulin; $0 insulin is included on all plans 

  • Tennessee has 3 total plans that are offered off-exchange only

Available counties

Anderson, Bedford, Benton, Bledsoe, Blount, Bradley, Campbell, Cannon, Carroll, Carter, Cheatham, Chester, Claiborne, Clay, Cocke, Coffee, Crockett, Cumberland, Davidson, DeKalb, Decatur, Dickson, Dyer, Fayette, Fentress, Franklin, Gibson, Giles, Grainger, Greene, Grundy, Hamble, Hamilton, Hancock, Hardeman, Hardin, Hawkins, Haywood, Henderson, Henderson, Henry, Hickman, Houston, Humphreys, Jackson, Jefferson, Johnson, Knox, Lake, Lauderdale, Lawrence, Lewis, Lincoln, Loudon, Macon, Madison, Marion, Marshall, Maury, McMinn, McNairy, Meigs, Monroe, Montgomery, Moore, Morgan, Obion, Overton, Perry, Pickett, Polk, Putnam, Rhea, Roane, Robertson, Rutherford, Scott, Sequatchie, Sevier, Shelby, Smith, Stewart, Sullivan, Sumner, Tipton, Trousdale, Unicoi, Union, Van Buren, Warren, Washington, Wayne, Weakley, White, Williamson, Wilson

Contact us

1-877-250-8188, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Gated HMO state​, referrals required

  • Planned re-entry into Corpus Christi in 2026 plan year and one additional county in Dallas-Fort Worth area 

  • Cross-border access to providers in Beaver, Beckham, Bryan, Canadian, Choctaw, Cimarron, Cleveland, Cotton, Ellis, Grady, Greer, Harmon, Harper, Jackson, Jefferson, Lincoln, Logan, Love, Marshall, McClain, McCurtain, Oklahoma, Roger Mills, Texas and Tillman counties in Oklahoma

  • Pediatric and adult vision and pediatric and adult dental are available 

  • Texas is a state that caps insulin; $0 insulin is included on all plans outside of HSA and Required plans

  • Texas has 10 total plans that are offered off-exchange only 

Available counties

Armstrong, Briscoe, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Llano, Travis, Williamson, Angelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity, Tyler, Cameron, Kenedy, Willacy​, Brazos, Burleson, Grimes, Leon, Madison, Milam, Robertson, Aransas, Bee, Jim Wells, Kleberg, Live Oak, Nueces, Refugio, San Patricio, Collin, Dallas, Denton, Ellis, Erath, Hood, Hunt, Johnson, Navarro, Palo Pinto, Parker,  Rockwall, Somervell, Tarrant, Wise, Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, Presidio, Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Harris, Liberty, Matagorda, Montgomery, Waller, Walker, Wharton, Bell, Coryell, Hamilton, Lampasas, Mills, San Saba, Brooks, Duvall, Hidalgo, Jim Hogg, McMullen, Starr, Web, Zapata, Gregg, Harrison, Marion, Panola, Rusk, Upshur, Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, Lamb, Lubbock, Lynn, Motley, Terry, Yoakum, Andrews, Borden, Crane, Dawson, Ector, Gaines, Glasscock, Howard, Loving, Martin, Midland, Pecos, Reeves, Terrell, Upton, Ward, Winkler, Coke, Concho, Crockett, Irion, Kimble, Mason, McCulloch, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Green, Atascosa, Bandera Bexar, Comal, Dimmit, Edwards, Frio, Gillespie, Gonzales,  Guadalupe, Kendall, Kerr, Kinney, La Salle, Maverick, Medina, Real, Uvalde, Val Verde, Wilson, Zavala, Cooke, Fannin, Grayson​, Bowie, Camp, Cass, Delta, Franklin, Hopkins, Lamar, Morris, Red River, Titus, Anderson, Cherokee, Henderson, Rains, Smith, Van Zandt, Wood, Calhoun, DeWitt, Goliad, Jackson, Karnes, Lavaca, Victoria, Jack, King, Montague, Young​

Contact us

1-866-811-2704, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • For the 2026 plan year, we will be offering additional gated HMO plans with a primary care physician (PCP)-capitated network in the San Antonio area featuring Sanitas Medical Group-employed PCPs in Bexar County only

  • Members enrolled in these plans are automatically assigned to one of several Sanitas clinics and must stay within the Sanitas narrowed network to receive coverage

  • Referrals may be required to see a participating specialist outside of the Sanitas clinics 

  • Pediatric dental and vision and adult dental and vision are available on Sanitas plans 

  • Texas is a state that caps insulin; $0 insulin is included on all plans outside of HSA and Required plans

Available counties

Bexar

Contact us

1-866-811-2704, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • For the 2026 plan year, we are again offering gated HMO plans with a capitated network in the Houston area featuring Kelsey-Seybold clinic-employed and contracted providers

  • Members enrolled in these plans are automatically assigned to the clinic and must stay within the Kelsey-Seybold network to receive coverage 

  • Referrals may be required to see a participating specialist outside of Kelsey-Seybold clinic  

  • Pediatric and adult vision and pediatric and adult dental are available on Kelsey Seybold plans 

  • Texas is a state that caps insulin; $0 insulin is included on all plans outside of HSA and Required plans

Available counties

Brazoria, Fort Bend, Galveston, Harris, Montgomery

Contact us

1-866-811-2704, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state​, referrals not required

  • Expansion into 3 new counties for 2026 plan year (Bristol City, Scott, Washington)

  • Cross-border coverage with Maryland (Frederick, Prince George, Montgomery) and Tennessee (Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi)

  • Pediatric dental and vision embedded in all plans

  • Adult dental and vision available on select plans

  • Virginia is a state that caps insulin at $50 for a 30-day supply; $0 insulin is included on all plans

  • Virginia has 3 total plans that are offered off-exchange only

Available counties

Alexandria City, Amelia, Arlington, Bath, Bristol City, Caroline, Charles City, Chesterfield, Clarke, Colonial Heights City, Cumberland, Dinwiddie, Fairfax, Fairfax City, Falls Church City, Fauquier, Frederick, Fredericksburg City, Goochland, Hanover, Henrico, Highland, Hopewell City, King and Queen, King George, King William, Loudoun, Louisa, Manassas City, Manassas Park City, New Kent, Petersburg City, Powhatan, Prince George, Prince William, Rappahannock, Richmond City, Scott, Spotsylvania, Stafford, Sussex, Washington, Westmoreland, Winchester City

Contact us

1-877-265-9199, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required

  • Expansion into 3 new counties for 2026 plan year

  • Pediatric vision available on all plans; pediatric dental not available

  • Adult dental and vision not available

  • Washington is a state that has $0 insulin available on all plan offerings, including HSA and Cascade (Required) plans

Available counties

Adams, Clallam, Grays Harbor, Jefferson, King, Kittitas, Lincoln, Mason, Pierce, Spokane, Thurston, Whitman, Yakima

Contact us

1-888-832-0969, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated HMO state​, referrals not required

  • Cross-border coverage with Illinois (Lake)

  • Pediatric dental and vision embedded in all plans 

  • Adult dental and vision available on select plans 

  • Wisconsin is a state that does not impose an insulin cap; $0 insulin is included on all plans

  • Wisconsin has 7 total plans that are offered off-exchange only

Available counties

Brown, Door, Kenosha, Kewaunee, Manitowoc, Marinette, Milwaukee, Ozaukee, Racine, Sheboygan, Walworth, Washington, Waukesha

Contact us

1-866-569-3468, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • Non-gated EPO state​, referrals not required

  • Cross-border coverage with Colorado (Adams, Denver, Larimer, Routt, Weld)

  • Pediatric dental and vision embedded in all plans

  • Adult dental and vision available on select plans 

  • Wyoming is a state that does not impose an insulin cap on all plans; $0 insulin is included on 1 plan on the Silver metal level

  • Wyoming has 3 total plans that are offered off-exchange only

Available counties

Albany, Big Horn, Campbell, Carbon, Converse, Crook, Fremont, Goshen, Hot Springs, Johnson, Laramie, Natrona, Niobrara, Park, Platte, Sheridan, Sublette, Sweetwater, Washakie, Weston​

Contact us

1-888-200-0325, TTY 711
8 a.m. to 8 p.m. local time, Monday through Friday

Quick facts

  • For the 2026 plan year, we will be offering additional gated HMO plans with a primary care physician (PCP)-capitated network in the San Antonio area featuring Sanitas Medical Group-employed PCPs in Bexar County only

  • Members enrolled in these plans are automatically assigned to one of several Sanitas clinics and must stay within the Sanitas narrowed network to receive coverage

  • Referrals may be required to see a participating specialist outside of the Sanitas clinics 

  • Pediatric dental and vision and adult dental and vision are available on Sanitas plans 

  • Texas is a state that caps insulin; $0 insulin is included on all plans outside of HSA and Required plans